End User Training and Network Policies

The network threat landscape is constantly changing. Russell Technologies is currently working on building out additional training and policy templates for our managed clients, confirming that they are in the best possible position.

For clients who are even more serious about security awareness and training, Russell Technologies partners with KnowBe4 to provide an optional service at discounted rates. This service can include end user training modules, as well as simulated phishing and network attacks to test users’ reactions, providing both reporting and remedial training. Remedial programs have been shown to reduce the average user’s chances of falling for an attack from roughly 16% to 1%. KnowBe4 is one of the few security awareness training companies that addresses the social engineering tactics commonly found in today’s\ major breaches.

Russell Technologies is also making concerted efforts to analyze network policies, suggesting improvements whenever possible. This is dependent on a client’s willingness to adopt changes. Examples include upgrading to the latest RADIUS-based wireless encryption with three or more separate segmented wireless networks, password policies, local administrator policies and auditing of local administrator access, share access, remote access methods, wireless printer security, smartphone and mobile device policies and management of access, and implementation of demilitarized zones for equipment that has specific, higher-risk software needs.